Support

Need help or got feedback? We're here.

Email us at akbaralixasanov2000@gmail.com — we usually reply within 1–2 business days.

Frequently asked questions

How does it work?

Snap a photo of your pet (cat, dog, bunny, hamster, parrot — anything). AI analyses the image and writes a short caption in human words, in the personality voice you chose. It's pure fun — your pet didn't really say that.

What pets work?

Cats, dogs, bunnies, hamsters, birds, fish, reptiles, even unusual pets. As long as it's a clear photo of an animal, AI will give it a try.

What are the 5 personalities?

Cute — sweet, adorable, family-friendly.
Sassy — diva with attitude, dramatic.
Royal — speaks like a monarch.
Philosopher — deep, thoughtful, existential.
Street Boss — confident, swagger, hood slang.

Are my pet photos stored?

No. Your photo is sent to Google's Gemini AI only to generate the caption, then discarded. We don't keep a copy on our servers. See our Privacy Policy for details.

How many free captions do I get?

3 per day. Premium subscription gives you unlimited captions plus watermark-free share cards and early access to new features.

How much is Premium?

$9.99 per week (or local equivalent), with a 3-day free trial. Cancel anytime.

How do I cancel my subscription?

Subscriptions are managed by Apple. Go to iPhone Settings → Apple ID (your name at top) → Subscriptions → PetSpeak → Cancel.

How do I get a refund?

Refunds are handled by Apple. Use Apple's Report a Problem page within the eligibility window.

The caption didn't recognize my pet — why?

AI works best with clear, well-lit photos that show your pet's face. Try a closer shot, better lighting, or remove distracting backgrounds. If you uploaded something that isn't a pet (a person, an object), AI will gently say so.

Can I use the App without internet?

No. AI runs on our server, which requires an internet connection. Your caption history can still be viewed offline.

Does the App work outside the US?

Yes. The App is available in all App Store regions that support Apple's standard pricing tiers.

How do I delete my data?

Delete the App from your device. All on-device caption history is removed. We don't keep server-side personal data.

Is this app safe for kids?

Yes. PetSpeak is rated 4+ and family-friendly. Captions stay positive and playful. No accounts, no chat with strangers, no ads.

I'm a journalist / press contact

Reach us at akbaralixasanov2000@gmail.com with subject line "Press".